![]() ![]() NOTE : After troubleshooting, revert the computer ![]() How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8 Place the computer in clean boot and then install the updates. Were there any changes made to the computer prior to the issue? I will certainly help you with this issue. ![]() Thank you for posting your query in Microsoft Community.īased on the information you have provided, it looks like you are unable to install the update KB2685811 in Windows
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